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Customer due diligence

Identifying a customer and the people who own or control it, verifying who they are, and understanding the purpose of the relationship.

Customer due diligence, or CDD, happens at onboarding and continues for as long as the relationship lasts. It covers identification and verification, beneficial ownership, the nature and purpose of the business, and a risk rating that decides how closely the relationship is watched.

For trusts and companies, the hard part is usually the ownership chain: reaching the natural persons behind the structure and keeping that picture current.